Legal

Terms of Service

Last updated: 6 August 2026

These terms apply when you book any coaching, testing, or consultancy service with Ilumax Performance SG ("we", "us", "our"), operated by Muhammad Dzulhisham under the registered business entity ILUMAX PERFORMANCE & SYSTEMS PTE. LTD. (UEN 202222176N), whether in person in Singapore or online. By booking a session or making a payment through ilumpfx.com, you agree to them.

Services

We provide athlete testing and profiling, personal and team coaching, physical-education program development for schools, and online coaching. Current services and indicative pricing are listed on the Packages page; prices are shown in SGD as a starting point and every package can be tailored, so the price you're quoted directly may differ from the published figure.

Bookings and payment

Bookings are made and paid for through our Stripe-hosted checkout, or by PayNow / bank transfer for local clients and card, PayPal or Wise for international clients.
Payment is processed entirely by Stripe. We never receive or store your full card number.
A deposit may be required to reserve your slot. Where a deposit is required, it will be stated before you pay.
We'll confirm your date and time by email, generally within 48 hours of payment.

Cancellations and rescheduling

Contact us as early as possible if you need to reschedule or cancel — email admin@ilumpfx.com. We'll always try to find a new time that works. Refunds for sessions already paid for are given at our discretion and depend on how much notice you're able to give.

Note for Coach Dzul: this is a deliberately general placeholder — it doesn't commit to a specific notice period (e.g. "24 hours") because that's a real policy decision, not boilerplate. Worth replacing this paragraph with your actual cancellation window and refund rule once you've decided one, so clients know exactly what to expect and you have something specific to point to if a dispute comes up.

Your responsibilities

Disclose any injury, medical condition, or physical limitation that could affect how a session or program is designed.
For return-to-play or rehabilitation work, obtain your doctor's or physiotherapist's clearance before training — that clearance is theirs to give, not ours.
For online coaching, confirm you can train unsupervised, have suitable equipment and a safe space to train in, and will log your sessions as agreed.
Follow programming and coaching instructions as given, and stop and seek medical attention if something feels wrong during a session.

Assumption of risk

Physical training carries an inherent risk of injury. By booking a session, you confirm that you are medically fit to participate, or have the clearance described above, and that you understand and accept that risk. If you're in doubt about your fitness to train, check with a doctor before booking.

Liability

To the extent permitted by Singapore law, our liability for any claim arising from a session or program is limited to the fees you paid for that specific service, and we are not liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot be excluded under Singapore law, including for death or personal injury caused by negligence.

Program and report ownership

Training programs, testing reports, and curriculum materials we prepare for you are for your own use (or your organisation's, where the engagement is with a school or team). They remain our intellectual property and shouldn't be resold or redistributed without our agreement.

Privacy

How we collect and use your personal data is set out in our Privacy Policy.

Changes to these terms

We may update these terms as the services or how we run them change. The date at the top shows when they were last revised; continuing to book services after an update means you accept the current version.

Governing law

These terms are governed by the laws of Singapore, and any dispute is subject to the exclusive jurisdiction of the Singapore courts.

Contact

Questions about these terms: admin@ilumpfx.com.

Note: this is general-purpose boilerplate reflecting how the business actually operates today (Stripe payments, in-person and online coaching, school/PE consultancy). It is not a substitute for legal advice — beyond the cancellation clause flagged above, it's worth having a Singapore-qualified lawyer review the liability and assumption-of-risk sections specifically, since those carry real weight if a client is ever injured during training.